The FAQs of Water Damage Restoration

At New England Water Remediation, we understand that facing water damage can be a stressful and overwhelming experience. You might have a hundred questions swirling around your head about what to do next, how severe the damage is, and most importantly, how to get everything back to normal. So, we’ve compiled this comprehensive FAQ to address all your water damage and water damage restoration concerns. 

WHAT IS WATER DAMAGE?

Water damage occurs when excess water starts to pool in areas where it shouldn’t, which can wreak havoc on your home or business. This could be due to a variety of reasons, such as burst pipes, leaky roofs, flooding, or malfunctioning appliances. Not only can water damage compromise structural integrity, but it can also lead to mold growth, electrical problems, and other health hazards.

HOW QUICKLY SHOULD I RESPOND TO WATER DAMAGE?

Time is of the essence when dealing with water damage. The quicker you respond, the better your chances of minimizing the damage. Ideally, you should begin water removal and water restoration within 24 to 48 hours of the initial water exposure. Delaying could escalate the severity of the damage and, consequently, the amount of time and money it will take to restore the property.

WHAT ARE THE INITIAL STEPS TO TAKE IMMEDIATELY AFTER DISCOVERING WATER DAMAGE?

First, keep yourself safe. If there’s significant water damage, it’s better to turn off electrical and water supplies to reduce the risk of electrocution or further leaks. Next, contact a professional water damage restoration company like New England Water Remediation to assess the situation. While you wait for experts to arrive, you can try to remove excess water using buckets, mops, or wet/dry vacuums if it’s safe for you to do so.

WHAT DOES WATER DAMAGE RESTORATION INVOLVE?

Water damage restoration is a multifaceted process designed to return your property to its pre-damaged state. The steps generally include:

  1. Inspection and Assessment: This involves identifying the source of water and the extent of the damage.
  2. Water Removal: Using specialized pumps, vacuums, and other equipment to extract standing water.
  3. Drying and Dehumidification: Methods such as air movers and dehumidifiers are employed to remove any remaining moisture.
  4. Cleaning and Sanitizing: This includes cleaning all affected areas and belongings to prevent mold growth and eliminate odors.
  5. Restoration: This may involve minor repairs like replacing drywall and carpeting, or more extensive work like rebuilding areas of the property.

WHY IS PROFESSIONAL WATER REMOVAL SO IMPORTANT?

Professional water removal goes beyond what ordinary household tools and a bit of elbow grease can achieve. At New England Water Remediation, we have industry-grade equipment capable of extracting large volumes of water quickly and efficiently. Our trained technicians also know where to look for hidden moisture that could cause long-term damage if not properly addressed.

HOW LONG DOES THE WATER RESTORATION PROCESS TAKE?

The timeframe for water damage restoration varies significantly based on the severity and extent of the damage. Minor issues might be resolved in a few days, whereas extensive damage could take several weeks. Our team at New England Water Remediation will provide a detailed plan and timeline during the initial assessment to give you a clear understanding of what to expect.

CAN WATER DAMAGE LEAD TO MOLD GROWTH?

Yes, absolutely. Mold thrives in moist environments and can begin to grow within 24 to 48 hours of water exposure. Besides being unsightly, mold can cause health issues such as respiratory problems, especially for those with allergies or asthma. Prompt and thorough drying of affected areas is vital to prevent mold growth.

DOES MY INSURANCE COVER WATER DAMAGE RESTORATION?

Insurance coverage for water damage varies based on the source and nature of the damage. Typically, sudden and accidental damages, like those from burst pipes, are covered, however, gradual damage due to neglect or lack of maintenance might not be. We recommend consulting with your insurance provider to understand your specific coverage. At New England Water Remediation, we can help with documenting damages and communications with your insurer to streamline the claims process.

WHAT SHOULD I LOOK FOR IN A WATER DAMAGE RESTORATION COMPANY?

When hiring a water damage restoration company, consider the following:

  1. Certification and Experience: Ensure the company has certified technicians with substantial experience in water removal and restoration.
  2. Reputation: Look for companies with good reviews and testimonials from previous clients.
  3. Availability and Response Time: The company should be available 24/7 and able to respond quickly.
  4. Comprehensive Services: Choose a company that offers a full range of services from water removal to complete restoration.
  5. Insurance Assistance: Companies that assist with insurance claims can be a big help during stressful times.

WHY CHOOSE NEW ENGLAND WATER REMEDIATION FOR YOUR WATER DAMAGE RESTORATION NEEDS?

We’re glad you asked! Here at New England Water Remediation, we pride ourselves on providing top-notch, professional, and compassionate service. Our experienced team is equipped with the latest technology and techniques for effective water removal and restoration. We’ll guide you through every step of the process, ensuring safety, transparency, and peace of mind.

ARE THERE STEPS I CAN TAKE TO PREVENT WATER DAMAGE?

You bet! Preventative measures can go a long way:

  1. Regular Maintenance: Regularly inspect plumbing and appliances for leaks.
  2. Install Water Alarms: These can alert you to leaks before they become major issues.
  3. Climate Proofing: Ensure your property is weather-resistant, especially in areas like basements and roofs.
  4. Proper Drainage: Make sure your drainage systems are clean and functioning well to handle rain and runoff.
  5. Know Your Main Water Shut-off: Being able to quickly turn off the water supply can minimize damage.

Dealing with water damage is undoubtedly stressful, but with the right information and professional help, you can navigate through it effectively. At New England Water Remediation, our mission is to restore your peace of mind along with your property. We’re here to help you every step of the way! Should you have any further questions or need our services, feel free to reach out to us– any day, any time!